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Rick Sabatino

Business Transformation | Management Consulting

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Hi. I'm Rick Sabatino. I help organizations envision and realize new ways of doing business.

Rick Sabatino's Bio:

Rick Sabatino's Experience:

• Senior Manager - Business Performance Services at NTT DATA Americas

  July 2013 - Present | Chicago, IL; Burbank, CA

  Lead business transformation engagements with clients to support organizational and technical improvement initiatives. Work with executives to define and clarify their vision for change. Facilitate collaborative strategy and roadmap development. Assess organizational change management needs and develop comprehensive strategies for managing change. Prepare executive communication and presentation materials. Guide stakeholder analysis and engagement strategies. Assess and monitor change readiness. o Vision and Value Realization: Facilitate collaborative definition of vision for business transformation efforts and value realization goals. Periodically assess projects' progress against vision to protect against drift. Develop plans for measuring the value realized by the project. o Technology Strategy: Collaborate with key stakeholders to develop criteria against which potential technical solutions are evaluated. Evaluate potential solutions to reach final recommendation. Conduct proof-of-concepts to validate recommendations. Developed roadmaps for product evolution. o Process Optimization: Document initial business processes. Lead design and optimization of future-state business processes and documentation of standard operating procedures. o Organizational Change Management: Assess organizational needs, culture, and dynamics. Assess impact of the transformation on the organization and organizational change needs. Develop comprehensive organizational change management strategies and lead execution including training, communication, leadership engagement, stakeholder management, and communities of practice. Key Projects: o Entertainment Industry Payroll Services Company - Strategic Business Transformation o Consumer Product Manufacturing Company - Change and Performance Sustainability

• Manager - Business Transformation at NTT DATA Americas

  July 2011 - July 2013 | Chicago, IL

  Work with organizations to formulate and facilitate change managment strategies for organizational and technical intiatives.Guide development of vision for change. Facilitate strategy and roadmap development processes. Develop and manage communication strategies and materials. Prepare executive communication and presentation materials, including message strategy, visual design, and presentation delivery coaching. Guide stakeholder analysis and engagement strategies. Monitor change readiness. Key Projects: o Restaurant Technology Organization - Organizational Development and Change o Project Management Office - Strategy and Organizational Alignment o Corporate IT Security Organization - Strategic Roadmap Development and Change Management

• Senior Operations Consultant at Xerox State Healthcare

  July 2009 - July 2011 | Various

  Formulate, design and implement knowledge management, training, and organizational development technologies, strategies, and programs, including learning management systems. Analyze organizational needs and business requirements. Conduct job, task, and needs assessments. Develop and implement strategies for managing business transitions, employee development, and organizational change. Formulate and execute communication plans for complex initiatives. Provide organizational development and communications counsel to program leaders and executives. Assess initiatives and outcomes.

• Manager of Organizational Development and Training at Xerox State Healthcare

  July 2007 - July 2009 | Austin, TX

  Manage the development and maintenance of curriculum across fiscal agent operations for Texas Medicaid. Ensure consistent quality of instructional design and delivery across delivery media, including self-paced learning, instructor led training, computer and web based training. Consult with organizational leadership on change management and organizational effectiveness strategies. Partner across departments and levels within the organization to identify learning needs. Identify the learning experiences needed to enhance the growth, development and effectiveness of team members.

• Implementation Training Lead at Xerox State Healthcare

  May 2008 - August 2008 | Honolulu, HI

  Design, develop, and deliver curriculum to ensure operational readiness of new account. Develop, coordinate, and conduct employee on-boarding program. Partner across the organization to ensure that new account staff and functions integrate smoothly with existing operations. Provide performance feedback and coaching to new field staff. Assess training programs and learning outcomes. Ensure sustainable curriculum for continued operations. [Temporary duty concurrent with other roles.]

• Organizational Development Consultant at Xerox State Healthcare (formerly ACS)

  March 2006 - July 2007 | Austin, TX

  Analyze learning needs and task demands. Design interventions to improve organizational performance, including learning programs, communication strategies, and organizational change initiatives. Develop learning deliverables according to adult learning principles, consulting with clients and experts across the organization. Implement and assessed interventions on multiple levels. Facilitate learning sessions, including customer facing sessions.

• Lecturer, Communication Studies at Texas State University - San Marcos

  August 2003 - May 2007 | San Marcos, TX

  Design, develop, and deliver courses to meet student needs and institutional objectives. Provide performance coaching and feedback to students to improve communication skills. Assess behavioral change and learning outcomes. Maintain expertise in subject matter. Develop learning activities, aides and materials. Motivate students to actively participate in the learning process.

• Director of Technology at Spotlight Business Affairs, Inc.

  October 2002 - August 2003 | Chicago, IL

  Lead technology strategy and development for entertainment payroll processing. Assess present and future organizational technology needs. Design and develop software systems to improve delivery of services and operational processes. Implement appropriate strategies for change management and staff development related to technology. Analyze complex business rules and processes, identifying opportunities for efficiency improvement.

• Application Developer/Consultant at The Moyer Group

  October 2000 - September 2002 | Chicago, IL

  Developed mission-critical database applications for a variety of business needs ranging from telecommunications to job and workflow management to payroll. Responsible for solution design, development, deployment, support and project management.

• Manager of Information Architecture at SBC/Ameritech

  April 1999 - September 2000 | Wheaton, IL

  Designed and managed database and intranet systems for storing and reporting mission-critical data for the ISDN Provisioning Center. Completely redesigned database systems to improve data model, increase usability and extensibility while decreasing maintenance costs. Recognized repeatedly for outstanding performance.

Rick Sabatino's Education:

• Texas State University-San Marcos

  2003 – 2005
  Master of Arts

• The Coaches Training Institute

  2001 – 2002
  Concentration: Professional Coaching

• North Central College

  1999 – 2000
  Concentration: Leadership Studies

• University of Iowa

  1995 – 1998
  Bachelor of Arts
  Concentration: Communication Studies

• University of Southern California

  1994 – 1995

• Oak Park-River Forest High School

  1990 – 1994

Rick Sabatino's Interests & Activities: